# Privacy notice
  [Eco Spray Foam Insulation](/) ("we") is responsible for the personal information you send through this website. This notice explains what we collect and what we do with it. Last updated 8 November 2026.

## Who we are
 Eco Spray Foam Insulation, Unit 121, Acro Building, Cray Avenue, Orpington, BR5 3QB. Email [info@orpingtonloftinsulation.co.uk](mailto:info@orpingtonloftinsulation.co.uk), phone 01689 390157.

## What we collect
 Only what you type into a form on this site: your name, phone number, postcode, email address (if asked), the service you need and any message.
 This website sets no tracking cookies and runs no analytics or advertising tags. Fonts, images and the area map load from this website, not from third parties. The cookie notice stores one small flag in your browser so it stays dismissed.

## Why we use it
 To reply to your enquiry, give you a price and arrange a visit. The lawful basis is taking steps at your request before entering a contract, and our legitimate interest in answering enquiries. We don't sell your details or use them for marketing.

## Who processes it
 Forms are delivered to us by email through Web3Forms, a form-handling service. Web3Forms processes the form contents in order to deliver them to us. [Web3Forms' privacy policy](https://web3forms.com/privacy) explains how it handles data.

## How long we keep it
 Enquiries that don't lead to a job are deleted within 12 months. Where we carry out work, records are kept for as long as needed for guarantees, insurance and tax, normally six years.

## Your rights
 You can ask to see, correct or delete the information we hold about you, or object to how we use it, by emailing [info@orpingtonloftinsulation.co.uk](mailto:info@orpingtonloftinsulation.co.uk). If you're not happy with our answer, you can complain to the Information Commissioner's Office at [ico.org.uk](https://ico.org.uk/make-a-complaint/).